The size chart for each product is located just below the product price at the top of this page.
Shipping details:
PODUR offers FREE standard shipping worldwide on all orders over £50/€60/$65. For faster delivery, you can opt for express shipping via FedEx.
UK customers enjoy FREE tracked shipping with delivery within 48 hours, and also have the option to upgrade to Express or Next-Day Delivery.
Click here for more detail.
Delivery time & Tracking:
All orders are dispatched within 24 hours, excluding weekends, and include parcel tracking.
International customers can choose standard shipping (3–8 days) or FedEx express delivery, which arrives in 1–2 days for Europe/US and 2–4 days for other regions. Exact delivery times are shown at checkout.
UK customers receive free tracked shipping with delivery within 48 hours. Upgrades are available for Royal Mail Express (24 hours) and Next Day Special Delivery (before 1 pm), all with 4-step tracking and SMS updates.
If your purchase isn’t completely satisfactory, we’re happy to accept your return within 14 days of receiving your item.
To request a return, simply follow the instructions HERE
Requirements for a return/exchange:
- Purchases made during the sale are eligible exclusively for returns in the form of store credit. (Our store credit has no expiration date)
- Item must be in the same condition it was received in.
- Security ribbon must be attached to item – if it is removed / damaged we will not refund the item under any circumstances.
- Item must be unwashed, unworn and have no traces of perfume or deodorant.
- Item must be in the original packaging.
- Item must be shipped within 5 working days of receiving the return label.
Shipping details:
- Once your return is approved, you’ll be offered a tracked return label, you must use our tracking label in order for your return to be processed
Exchange Options:
Standard Exchanges are processed once the original item is received at our warehouse. For urgent needs, choose an Instant Exchange and we dispatch your new item immediately, but the payment for the exchange is held until your return is received.
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